.Five9 (FIVN) has been actually awarded the 2024 Aragon Study Technology Award for AI Get in touch with Centers as well as named a Forerunner in two Aragon Research Entire world rumors: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The firm was realized as the absolute most key supplier in the artificial intelligence Representative Platforms report.At the primary of Five9’s advancement is their eyesight for The brand new CX, where AI Representatives and also AI-empowered Person Agents team up to deliver hyper-personalized client adventures. The provider recently introduced new innovations including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of technology in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Agents AI et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named a Leader in The Aragon Research World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Research World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has been actually named a winner of the 2024 Aragon Study Innovation Award for AI Call Centers. Additionally, Five9 has actually been actually named a Leader in two Aragon Analysis Entire world documents: AI Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. This awareness from Aragon Analysis highlights Five9’s posture as an innovator in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 file jobs Five9 as the best
key provider ranked in
the document, realizing Five9 s important vision for AI-driven advancement in CX. At the primary of this development is actually Five9’s concept for The brand new CX where Artificial Intelligence Brokers and also AI-empowered Person Brokers team up to deliver hyper-personalized, easy customer adventures. By encouraging organizations to supply transformative consumer communications while reducing expenses as well as strengthening performance, Five9 is actually setting new standards for AI-powered remedies in the connect with center industry.
AI is fundamental for developing awesome client expertises, and our company are actually recognized to be determined through AragonResearch study as ingenious for our initiatives to propel the smart connect with center onward, pointed out Jonathan Rosenberg, Principal Technology Officer and Chief of AI, Five9. Our focus has been actually, and also are going to continue to be, aiding businesses deliver those experiences with user friendly devices and abilities. Along with each new development, our team take an advance for both Five9 and also for the business in its entirety.
The Aragon Study Technology award recognizes carriers leveraging lofty use of innovation to certainly not just adapt as markets modify, but to actively interrupt and also inform how their markets will definitely develop. Five9 was officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s dedication to development, particularly its own sight for combinationing AI Professionals and AI-empowered Human Being Brokers, is actually preparing a brand-new criterion for just how companies can easily provide hyper-personalized as well as seamless customer experiences, pointed out Jim Lundy, Founder, CEO as well as Lead Analyst, Aragon Analysis. This award as well as record id builds on Five9’s devotion to supplying artificial intelligence technologies for CX.
Previously this year, the company introduced brand-new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Professionals, that improve the method companies approach CX, steering much better results for both consumers and also agents. About Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, provides a thorough rooms of services to energy AI-elevated client knowledge that deliver much better company outcomes as well as Bring Joy to CX.
Our consolidated cloud-native offering allows hyper-personalized consumer expertises as well as additional inspired employees, creating every consumer interaction more linked, simple, and individual. Counted on by 2,500 +clients and 1,400+ partners around the world, Five9 combines the electrical power of artificial intelligence, our system, as well as our individuals to drive AI-elevated CX.To learn more, visit www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Set aside.
The id of an Aragon Research honor winner is actually certainly not an endorsement through Aragon Study of any sort of provider, product, or even company. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major awards performed Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Investigation Technology Award for Artificial Intelligence Connect With Centers and was called an Innovator in two Aragon Study Planet records: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand new AI products carried out Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents to change consumer knowledge control.Just how does Five9’s( FIVN )NEW CX eyesight effect customer support? Five9’s brand-new CX vision combines AI Brokers along with AI-empowered Human Brokers to supply hyper-personalized, uncomplicated customerexperiences while decreasing prices and strengthening effectiveness.
What was actually Five9’s( FIVN) key position in the Aragon Research study Planet 2025 file? Five9was actually set up as the best key vendor in the AI Representative Platforms in the ICC, 2025 report, realizing their important eyesight for AI-driven development in CX. When carried out Five9( FIVN) get the AragonResearch Innovation
Honor
?
Five9 was actually formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.